1. Private retail customers who purchase a new CUPRA Born from a participating CUPRA Centre between 04 July 2023 and 30 September 2023 inclusive and take delivery of their new CUPRA Born before 31st December 2023 can receive either:
a. a 7kW Ohme Home Pro home EV charger (tethered) with standard installation;
b. 7kW Ohme ePod home EV charger (untethered) with standard installation; or
c. a CUPRA Charging Service voucher with £700 credit.
The incentives are subject to the terms and conditions set out below. A customer is not entitled to receive both of these incentives and/or both EV chargers.
2. This offer is open to UK residents, aged 18+.
3. Cannot use in conjunction with the 0% APR offer on CUPRA Born.
4. To receive the Ohme home EV charger, you must be (a) a homeowner or (b) a renter with the landlord's permission, and in each case have off-street parking at the property. You must be a full time resident at the address where the home EV charger is installed Or receive permission from the home owner where the charger is to be installed.
5. Fleet customers (limited companies and other businesses with five or more vehicles) are not eligible to participate in the offer.
6. Please request the offer during the purchase process and the participating CUPRA Centre will:
a. if the customer elects to receive either a 7kW Ohme Home Pro home EV charger (tethered) with standard installation or 7kW Ohme ePod home EV charger (untethered) with standard installation: place an order with Ohme at the time of purchasing your qualifying vehicle; or
b. if the customer elects to receive a CUPRA Charging Service voucher with £700 credit: provide the customer with contact details for [0800 049 7106] and details of the VIN number of the vehicle they are purchasing, The customer will need to contact CSC to receive the voucher details and instructions on how to activate the voucher.
The offer is not available retrospectively. Please speak to your CUPRA Centre for more information.
7. Offer is subject to availability and we reserve the right to withdraw this offer at any time.
Ohme home EV charger
8. The following terms apply to the Ohme home EV charger incentive:
(a) the home EV charger incentive is only available to customers who do not select the CUPRA Charging Service card incentive;
(b) Ohme's standard terms and conditions of sale shall apply in relation to all home EV charger(es) supplied under this offer. App download and compatible equipment required. Not for commercial use. Please visit [Terms and Conditions UK (ohme-ev.com)] for further information;
(c) installation must take place prior to [30th January 2024] in order for customers to receive the benefit of the offer;
(d) the home EV charger included in the offer is either a 7kW Ohme Home Pro (tethered) with standard installation only or 7kw Ohme ePod (untethered) with standard installation only. The availability of standard installation depends on various factors including the age and condition of the existing wiring at the property and the location of the nearest electricity point/meter. To find out whether you are likely to qualify for standard installation, please visit [https://www.ohme-ev.com/resources/article/standard-installations];
(e) standard installation is subject to survey. You will have the option to choose between an untethered or tethered unit;
(f) the home EV charger must be ordered from Ohme via a participating CUPRA Centre at the time of purchase of your new vehicle;
(g) supply, installation and maintenance of the home EV charger will be subject to a separate contract between the customer and Ohme. Neither Volkswagen Group United Kingdom Limited trading as CUPRA ("CUPRA") nor the CUPRA Centre can accept any responsibility in connection with that contract and any customer queries or claims must be directed to Ohme. Customers will need to liaise directly with Ohme in connection with survey and installation;
(h) any costs, for example additional accessories, late cancellation fees, aborted visits, physical home surveys, home EV charger upgrades, non-standard installation, installation after [30th January 2024] or additional installation works must be paid for by the customer;
(i) if the customer rents their property, then they are responsible for obtaining the landlord's permission for the installation. All other permissions and consents are also the responsibility of the customer;
(j) the home EV charger is only available for installation at a residential address owned by the CUPRA customer (or rented by the CUPRA customer, with the landlord's permission) with off-street parking and electrical capacity sufficient to support the home EV charger (unless otherwise agreed specifically with CUPRA and Ohme);
(k) home EV charger are non-transferable and non-refundable and there is no cash or other alternative available under this offer. However, CUPRA reserves the right to include a different home EV charger and installation, of equivalent or greater value, within the offer;
(l) if a qualifying vehicle purchase is cancelled after the installation of the home EV charger, then the customer will be liable to repay to CUPRA and/or the CUPRA Centre the fees paid by CUPRA and/or the CUPRA Centre in connection with the home EV charger and standard installation. If the customer cancels the qualifying purchase before the installation has taken place then no charges will be made and they will no longer be entitled to a home EV charger with standard installation through this offer. This does not affect customers' statutory rights;
(m) For customers who are eligible for the Government electric vehicle (EV) charge point grant (worth up to £350 – only available to homeowners who live in flats and consumers in rental accommodation), CUPRA will fund the remaining cost of the home charger with standard installation after the OZEV grant has been applied. Ohme will identify customers who are eligible and will support them through the grant application process; and
(n) For most customers who are not eligible for the EV charge point grant, CUPRA will fund the whole amount payable to the value of this offer.
CUPRA Charging Service Voucher
9. The following terms apply to the CUPRA Charging Service voucher incentive:
(a) the CUPRA Charging Service voucher incentive is only available to customers who do not select the home EV charger incentive;
(b) the CUPRA Charging Service voucher may be redeemed on the customer's CUPRA Charging Service account to credit the customer with £700 credit;
(c) the customer must have a CUPRA Charging Service account;
(d) the CUPRA Charging Service voucher credit will be valid for three (3) years from the point of creation (regardless of when the customer activates them in the CUPRA Charging Service account). Once expired, the CUPRA Charging Service voucher will be invalid and cannot be extended. All unused credit will be lost on expiry of the card;
(e) the CUPRA Charging Service voucher is not replaceable if lost or stolen and no refund will be given for any unused credit;
(f) to activate the CUPRA Charging Service voucher, the customer must download CUPRA Charging Service app, subscribe and select a tariff which will require payment details, then enter the voucher code. To be able to download the app, the customer will need to have iOS 15.0 or newer or Android 8.0 or newer. The voucher code must be entered in the app before the charging session starts so that the voucher amount can be applied to that session;
(g) any outstanding balance will be lost if the customer closes the account after activating the CUPRA Charging Service voucher;
(h) the credit will be associated to the Customer's specific vehicle and cannot be used to cover the cost of charging sessions for other vehicles. The customer may be required to log in at some chargers to use the voucher;
(i) as above, the customer must select a tariff (which will require payment details) before activating the CUPRA Charging Service voucher. Each customer will have the option to sign up to the following tariffs: Free (£0 p/m), Pure (£4.99 p/m), or Power (£13.99 p/m). The tariffs have different KwH rates for AC / DC & Ionity charging (please visit [INSERT LINK] for more information on the different tariffs). The voucher credit cannot be used towards the cost of the monthly tariffs. The credit can only be used to cover the cost of charging and can be used for any tariff selected. The credit remains valid even if the customer switches to another tariff;
(j) CUPRA Charging Service's general terms and conditions apply;
(k) the customer will be liable for any costs over/above the amount pre-loaded onto the CUPRA Charging Service card;
(l) the CUPRA Charging Service voucher is non-transferable and non-refundable and there is no cash or other alternative available under this offer. The CUPRA Charging Service voucher credit cannot be withdrawn and the customer cannot recover any of the credit as cash; and
(m) if a qualifying vehicle purchase is cancelled after the voucher is activated and used, then the customer will be liable to repay to CUPRA and/or the CUPRA Centre an amount equal to the amount of credit used by the customer. If a qualifying vehicle purchase is cancelled prior to activation, then the voucher and any credit will be forfeited. This does not affect customer's statutory rights.