Cookie policy
Who is the data controller of your personal data?
Data controller identity: | SEAT, S.A. with Tax Identification Number A-28 049 161 |
Address: | Autovía A-2, Km. 585, Martorell (Barcelona) |
Mail: | |
Data Protection Officer contact details: |
How do we use your personal data and what is the lawful basis for processing it?
SEAT, S.A. (hereinafter, “CUPRA”) will process the personal data by your provided, as well as other personal data that CUPRA may have access through the use of the “Contact us” form for the main purpose of managing your request and contact you to fulfill your specific request, enquiry or claim.
In addition, and only if you have consented it, CUPRA will process your personal data for the marketing purposes activities that will allow us to send you information and special promotions about products or services of CUPRA.
The legal basis for each processing is the consent of the data subject. You may withdraw your consent in any time without affecting the lawfulness of processing based on consent before its withdrawal.
What other recipients will the data be disclosed to?
In order to manage your request, where necessary, CUPRA may communicate your personal data to the Importer in your country or to your SEAT SERVICE. In any case, they will only process the disclosed personal data for the purpose established above, that is to say, fulfilling your specific request, enquiry or claim.
Base on the above, if your Importer or SEAT SERVICE is located outside the EU, this might involve a necessary international transfer of your data, only for the purposes abovementioned.
Likewise, your personal data can be disclosed in order to comply with legal obligation.
How long do we retain your personal data?
CUPRA will retain your personal data for the time necessary in order to provide you with an answer in regard to your request, while the erasure of your personal data has not been requested by you as well as during the time necessary in order to comply with the legal obligations needed in each case.
When you first visit our website, we will ask you to select your preferences for the cookies that are placed on your computer or device. Please be aware however, that you are unable to opt out of ‘necessary’ cookies, which allow us to distinguish you from other users when you visit our website and ensure our website functions correctly on your device. You can view and update your cookie preferences at any time by going to the preference centre. Please note if you change your mind and revoke your consent from any category at a later date you may need to clear your cookies and delete your temporary internet files for all items to be removed from your device.
1. What are cookies?
"Cookies" are small text files that are stored on your computer or mobile device when you visit a website. They allow the website to recognise your device and remember if you've been to the website before. Cookies are very common web technology - most websites use cookies and have done for years. Cookies are widely used in order to make websites work more efficiently, as well as providing information to the owners of websites. Cookies are used to measure which parts of the website people visit and to customise your experience. Cookies also provide information that helps us monitor and improve the website's performance.
2. What type of cookies are used on this website?
You can read more about the different types of cookies that we use below:
▪ Our own (first party) cookies:
We use cookies to enhance the performance of our website and personalise your online experience. Cookies help us to collect information on how people use our website and which pages they visit. They enable us to monitor the number of visitors and to analyse website usage patterns and trends. We collect this information in such a way that it doesn’t identify your real-world identity. We always use cookie data in a responsible way.
▪ Third-party cookies:
Third party cookies may come from partners that provide functional web tools for our site, other websites where we advertise and from social networks.
3. The purposes for which we use cookies on this website
o Necessary cookies:
Necessary cookies enable core functionality. Our website cannot function properly without these cookies, and they can only be disabled by changing your browser preferences (please note if disabled our website may not work or show correctly on your device).
o Analytical cookies:
Analytics cookies collect information that is used in aggregate form to help us understand how our website is being used, this helps us to improve yours and others experience of the website.
o Marketing cookies:
We use third party cookies, pixels, web beacons and other storage technologies (including from Facebook) on our website to serve you with advertisements that we believe are relevant to you and your interests and for measurement purposes. You may see these advertisements on our website and on other websites that you visit. Please note that if you disable these, you will still see adverts they just won't be tailored to your interests.
o Personalisation cookies:
We use cookies to understand how you engage with our website across all your devices, this includes recording your browsing habits and activity. This information is used for profiling purposes and to help identify you, so that we can show you targeted and personalised marketing content, both on our website, via email (where you consent to marketing) and in other contexts, such as on other websites or through other marketing channels.
Please see the end of this policy for detailed information regarding the individual cookies used on this website.
4. Your consent
Cookies and associated personal information used for essential purposes
In accordance with data protection laws, we do not request your consent to use these cookies as they are necessary to ensure this website works properly.
Cookies and associated personal information used for non-essential purposes
We will only store or read cookies on your device for non-essential cookies and process associated personal information (or allow our third party services providers and partners to do so) if you have given, and not withdrawn, your consent. We request this using the cookie tool that appears when you visit any page of this website.
How to provide your consent for non-essential cookies and associated personal information
When you visit this website for the first time, you will be prompted with a request to provide your consent for non-essential cookies and the personal information we receive as a result of their use. You can consent to all non-essential cookies or choose to consent to cookies by their individual categories of purposes of use by selecting, in each case, by selecting the appropriate option.
If you do not provide your consent for these cookies, we will neither use them nor process any personal information in connection with them. Consequently, your provision of any personal information associated with the cookie is voluntary and you may withdraw your consent at any time. Any use of the cookie or associated personal information before you withdraw your consent will be valid and lawful. Please see our Privacy Statement for further information regarding your data protection rights.
5. Withdrawing your consent to cookies
You may withdraw consent that you have previously provided for cookies in one of three ways depending on the type of cookie:
Using the cookie tool we make available from this website. This can be accessed by clicking on the link below – “Manage your Cookie Settings”. Here you can withdraw your consent by setting the option for the relevant category of cookie to the “off” position. Please note email tracking cookies cannot be turned off using this tool.
▪ Adjusting the settings in your web browser. Most web browsers are set by default to accept all cookies. However, you may have the option to configure your web browser settings in such a way that the cookie information is displayed before storage, or to categorically reject them. You can find details on the various available settings for cookies and related changes for the most common web browsers by clicking on the relevant link below:
Please note that any change to your web browser settings will only apply to the particular web browser for which you have adjusted your settings. If you use more than one web browser on a device, you must change the settings separately for each browser and, depending on the browser, for each device. Additional information regarding cookies may be available within the “help” feature of the browser or operating system or the operating manual for your device.
▪ Using tools provided by the following industry bodies for opting-out of third party cookies for targeted advertising:
- Network Advertising Initiative
- Digital Advertising Alliance
- European Interactive Digital Advertising Alliance
We’re providing you this information as part of our on-going efforts to ensure the best possible customer service, making sure you have all the information regarding your privacy when using our website.
6. Third parties cookies
Sometimes we'll advertise on third-party websites, including social media platforms. These cookies are used to help us see which advertisements you interact with. Each individual advertiser sets its own tracking cookies.
What are your rights as affected individual?
RIGHT | CONTENT |
Access | You can obtain from CUPRA confirmation as to whether your personal data are being processed and access to your personal data. |
Rectification | You can obtain the rectification of inaccurate personal data concerning you. You also have the right to have incomplete personal data completed. |
Erasure | You may request the deletion of your personal that when, among other reasons, the data is no longer necessary for the purpose that were collected. |
Object | You can object to the processing of your personal data. CUPRA will no longer process your personal data unless it has compelling legitimate grounds for the processing or for the establishment, exercise or defence of legal claims. |
Restriction of the processing | You can request the restriction of the processing of your personal data where one of the following grounds applies:
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Portability | You can receive, in electronic format, the personal data that you have given us and those that have been obtained from your contractual relationship with CUPRA, as well as to transmit them to another entity. |
To exercise your rights, you must attach a copy of your ID or another document which proves your identity and clearly indicating the right you want to exercise. You can exercise these rights by sending an email to customercare@cupraofficial.com or by written request addressed to SEAT, S.A., Autovía A-2, Km.585, Martorell, Barcelona (Spain). The exercise of these rights is free of charge. | |
If you consider that CUPRA has not processed your personal data in accordance with the applicable regulations, you can lodge a complaint with the relevant supervisory authority. | |
Third-party cookies are a service provided by Adobe Systems Software Ireland Limited, domiciled at 4-6 Riverwalk, City West Business Campus, Saggart D24, Dublin, Ireland.
For more information, you can review the cookies policy of Adobe here.