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Customer Service Information

Our showrooms are fully open. You are welcome to just drop in, but to avoid disappointment, give us a call or make an appointment to request a test drive. We’re looking forward to seeing you soon!

You can of course also buy from home and your local Retailer will be pleased to offer you remote purchase options for new and used cars. It’s your choice.

We are also open for a range of aftersales services, including repairs and MoT and available via telephone or online for any sales or servicing enquiries.

There’s lots of advice and answers to the most frequently asked COVID-19 questions here, and if your question’s not answered please contact us directly using the form below. Additionally, when one of our Customer Service Advisors is available our Live Chat facility will appear on the bottom right of the screen.

CUPRA Customer Service

0800 049 7106

Lines are open Monday to Friday 8.30am to 5.30pm.

Please note our Customer Service Centre will be closed on the following dates over the festive period: 25th Dec, 26th Dec, 27th Dec, 28th Dec, 1st Jan and 3rd Jan.

Financial Services

0370 333 4446

Lines are open Monday to Friday 9am – 6pm.

Visit our Financial Services website here to find out more information and how to contact us. If you would like to view and manage your finance agreement you can do this online here.

Coronavirus (COVID-19) update & FAQs