APE Social Media Competition Terms and Conditions
By entering the prize draw, entrants agree to be bound by the following terms and conditions (the “Terms”):
1. Open to all individuals who are:
a) United Kingdom residents;
b) over the age of 18 years; and
c) registered users of a valid Instagram account set to public,
at the time of entry into the "All Points East" ticket prize draw and at the time the winner is selected (the "Prize Draw").
2. Prize Draw is not open to employees of Volkswagen Group United Kingdom Limited, their agents or contractors, Volkswagen Group brand retailers and anyone else connected with the Prize Draw.
3. There is no entry fee and no purchase necessary to enter this Prize Draw.
4. The Promoter reserves the right to verify the eligibility of any entrant and compliance with these Terms. The Promoter may require such information as it considers reasonably necessary for this purpose.
5. At the start of the Prize Draw (i.e. 09/08/2025), the Promoter will post a "call to action" post on its Instagram page (@cupracitygarage_mcr) promoting the Prize Draw (the "Post"). To enter the Prize Draw, entrants must:
a) Log into their Instagram account;
b) Follow @cupracitygarage_mcr on Instagram;
c) Like the Post from their Instagram account; and
d) Comment on the Post stating “APE 2025”,
before midnight on 14/08/2025. Entries made after this date will not be valid and will be excluded from the Prize Draw. Entrants must keep their "like" and comment and must continue to follow @cupracitygarage_mcr until the winner has been selected.
6. Only one (1) entry per person. Multiple entries from the same person or the same Instagram account or entries made through agents, third parties, organised groups or any entry duplication method will not be accepted. Entrants are not permitted to create multiple Instagram accounts for the purpose of the Prize Draw.
7. There will be one (1) winner in total. The winner will be drawn at random on 15/08/2025 from all valid and eligible entries received and verified by the Promoter.
8. The winner will win:
a) one (1) pair of General Admission tickets to the All Points East 2025 festival on Friday 22nd August. Please visit the All Points East website for full details: https://www.allpointseastfestival.com/info-details/general-info/; and
b) overnight accommodation at a 4* hotel in Shoreditch on Friday 22nd August for two people. The accommodation is provided:
i. on a bed and breakfast basis;
ii. based on two (2) people sharing one (1) room.
(together, the "Prize"). The Prize does not include travel or transfers (the winner is solely responsible for getting to and from the festival and the hotel).
9. Tickets for other dates of All Points East festival are not available as part of this Prize Draw.
10. The Prize is available to be won but is not guaranteed to be won (e.g. if there is low participation).
11. The following terms apply to the Prize:
a) the winner and guest must be able to attend the festival and stay at the hotel on Saturday 22nd August 2025;
b) all elements of the Prize must be taken at the same time;
c) both the winner and their guest must be over the age of 18;
d) other than as set out above, the winner and their guest will not be entitled to any reimbursement of travel or accommodation costs associated with attending the All Points East festival. All such costs will be the sole responsibility of the winner;
e) other than as set out above, the Prize does not include meals, drinks, entertainment, spending money, personal insurance or any other costs;
f) the Prize otherwise excludes all other costs and arrangements not expressly included in the Prize;
g) the hotel will be chosen and booked by the Promoter;
h) the winner and their guest will need to adhere to any other terms and conditions and/or disclaimers provided as part of the Prize including those associated with the hotel;
i) the use of tickets and entry to the festival is subject to the terms and conditions referenced on the ticket and the conditions of entry on the applicable day. The winner and their guest are responsible for complying with those terms and conditions. The Promoter is not responsible if the winner and/or their guest are refused entry or are ejected from the festival because they have not complied, or are suspected not to have complied, with the relevant conditions;
j) the winner is responsible for notifying the Promoter of any dietary or any wheelchair or similar access requirements for the winner and/or their guest when taking up the Prize, and adhering to any applicable health and safety guidelines;
k) the Promoter accepts no responsibility for any personal items or baggage lost or stolen during the course of the festival or the stay at the hotel;
l) the winner is entitled to gift their tickets and accommodation stay to a friend or family member. The winner is responsible for providing the names and email addresses of festival attendees to the Promoter in good time before the festival. The attendees may be required to provide a valid form of government issued ID on request at the festival; and
m) while winner may gift their tickets to a friend or family member, winner must not seek to sell any ticket or advertise any ticket for sale, including on any digital platform or social media platform. Please note that the unauthorised sale or disposal of tickets may be a breach of the ticket terms and conditions and render the tickets invalid. The Promoter reserves the right to forfeit the Prize from any winner found to be in breach of this term.
12. The winner will be notified by Instagram direct message to the account used as part of their entry. Entrants who have not won a Prize will not be notified.
13. If a Prize is unclaimed after reasonable efforts have been made to contact the winner and in any event if a Prize is unclaimed by 18/08/2025, the Promoter will be entitled to dispose of the Prize as it sees fit (including picking a replacement winner) without any liability to the original winner for having done so. If the Promoter elects to select a replacement winner, then these Terms will apply to any replacement winner but they may be given a shorter period of time to claim the Prize.
14. The winner may be required to produce a valid form of government issued ID on request by the Promoter.
15. The Promoter’s decision is final.
16. The winner’s name, county and the Prize won will (unless a winner has objected on lawful grounds) be made available two (2) months after the closing date of the Prize Draw by emailing the following address: customerservice@cupraofficial.co.uk. Entrants can object to disclosure or request that disclosure be limited in scope by contacting customerservice@cupraofficial.co.uk. Nevertheless, the Promoter may disclose the surname and county of the winner to the Advertising Standards Authority if required to do so.
17. No responsibility is accepted for entries that are illegible or lost, delayed or damaged online during the Prize Draw. Entries that are not submitted in accordance with these Terms and/or that are delayed, damaged, incomplete, altered, illegible or otherwise defective or filtered from search (or which the Promoter cannot use to identify and contact the Entrant) will be disqualified.
18. The Prize is non-refundable.
19. There is no cash alternative.
20. The Promoter reserves its right (but is not obliged) to substitute any Prize for a prize of equivalent or greater value in the event of circumstances that make this necessary.
21. The Promoter reserves the right to alter, amend, foreclose or withdraw the Prize Draw and/or the Terms at any time and without prior notice.
22. The Promoter reserves the right to disqualify any entrants it believes not to be participating within the spirit of the Prize Draw or suspects of participating in any unfair or unjust behaviour. The Promoter reserves the right to use its discretion in all respects and to enforce any penalty or sanction it deems appropriate.
23. The winner may be requested to take part in non-paid publicity or advertising relating to the Prize Draw, which may include having their photograph taken for promotional or press purposes.
24. The Promoter reserves the right to feature the name, photograph and location of the prize winner and their guests (if applicable) in any future marketing materials, social media and website publications, promotions and/or prize draws.
25. If at any time you wish to withdraw from the Prize Draw your request should be made in writing to the Promoter at customerservice@cupraofficial.co.uk.
26. The Promoter accepts no responsibility for entries that are lost or delayed or rendered invalid due to incorrect participant data, lack of network coverage, system, software or hardware failure or for any other reason beyond its control.
27. Internet access and an Instagram account (set to public to permit messages from the Promoter) are required.
28. The winner will also need to provide their full name, a valid email address and contact telephone number (these details shall only be used to contact the winner and such information shall be destroyed by the Promoter after a reasonable period).
29. Entrants understand that they are acting at their sole risk and that they are solely responsible for compliance with the rules, policies and terms of service of Instagram.
30. Any questions, comments or complaints regarding this Prize Draw should be directed to the Promoter and not to Instagram.
31. This Prize Draw is in no way sponsored, endorsed, or administered by, or associated with, Instagram. Instagram are completely released of all liability by each entrant in this Prize Draw. This Prize Draw is subject to the platform's terms of service, which can be found at Instagram: https://help.instagram.com/581066165581870?ref=dp
32. If there is a conflict in the terms conditions to this Prize Draw with any other terms whatsoever attached to any other advertising material in respect of this draw, these conditions will apply.
33. Promoter: Volkswagen Group United Kingdom Limited trading as CUPRA UK of Yeomans Drive, Blakelands, Milton Keynes MK14 5AN.
34. The Prize Draw and these Terms (including any non-contractual disputes or claims arising out of them) are subject to English law and any disputes or claims must be referred to the English courts, save that consumers in Scotland and Northern Ireland may additionally bring an action in their home courts.
